Is your organization
AI-ready?
FACT: You can’t bolt technologies
like AI onto industrial-age
management models.
Readiness starts with people,
not platforms.
Read The Hidden Project Drivers to align your company with
the realities of operating in an increasingly technological world.
Typical Client Results
- Faster time to value
Realizing meaningful results sooner as teams focus on what truly moves work forward instead of getting lost in process. - Greater innovative output
Teams generate more ideas and bring them to life because the environment supports thinking, ownership, and intelligent risk taking. - Less stalled and slow moving work
Teams maintain momentum as hidden friction is optimized and decisions happen with greater clarity and confidence. - Stronger return on investment
Spending translates into real outcomes as effort, resources, and behavior align around what actually drives performance. - Reduced leadership firefighting
Leaders spend less time reacting to problems and more time shaping direction because teams operate with greater ownership and accountability. - Improved talent attraction and retention
Organizations become places where strong people want to work and stay, as the culture supports growth, contribution, and meaningful impact.
About the Authors
Kursten Faller is an organizational advisor with more than 25 years of experience helping executives strengthen the human systems that drive performance inside complex organizations. As founder of Centric Business Consulting, he works with leadership teams to improve decision quality, accountability, and execution in environments where technological capability is accelerating faster than leadership adaptation.
His work focuses on how people think, behave, and interact under pressure, challenging conventional approaches that over rely on process and control. Drawing on experience across industries and roles, he helps leaders cut through noise, reduce friction, and create the conditions for clear thinking and effective action. Kursten is the co-author of The Hidden Project Drivers and is currently writing his second book, Pulse of Progress, co-authored with Alan Weiss focused on leadership, performance, and human behavior in modern organizations.
Alan Weiss is a globally recognized consultant, speaker, and author specializing in organizational development and leadership. As founder of Summit Consulting Group, he has advised over 500 organizations worldwide, including major institutions such as Merck, Hewlett Packard, GE, Mercedes Benz, and the Federal Reserve. He holds a PhD in psychology and has served in academic roles at institutions including the University of Rhode Island and as visiting faculty at Case Western Reserve University, Boston College, and Tufts.
Weiss is a member of the Professional Speaking Hall of Fame and a Fellow of the Institute of Management Consultants, one of only two individuals to hold both distinctions. He has authored more than 60 books, including the best selling Million Dollar Consulting, with works translated into 15 languages and used in leading business schools.
About the Book
Most organizations are investing in technology, data, and artificial intelligence. Yet performance is not keeping pace. The constraint is how people think, decide, and act inside increasingly complex systems.
The Hidden Project Drivers reveals the human forces that quietly determine whether strategy translates into results. I shows why traditional approaches focused on process, reporting, and control fall short in a world where speed, ambiguity, and cognitive load are rising.
Rather than adding more structure, the book challenges leaders to redesign how work actually happens. It explores how fear, misaligned incentives, unclear ownership, and flawed thinking undermine execution, even in high performing organizations.
Written for senior leaders responsible for strategy and execution, it offers a practical lens for strengthening decision making, improving accountability, and unlocking performance.
Because in an age of accelerating technology, advantage comes from how people perform.
Who should read?
You are a CXO who has invested in technology initiatives, yet results are not keeping pace with the level of capability now available.
You sit on a board or lead an organization where strategy is sound, but execution remains inconsistent, slow, or fragile under pressure.
You oversee critical initiatives where strong talent is not the issue, yet the organization struggles to reach potential.
You have tried adding more process, reporting, or oversight and it is not solving the problem and may even be making it worse.
You see a widening gap between how work is supposed to happen and how it actually happens, and emerging technologies are beginning to expose those cracks.
You understand that technology will not fix execution, and you are looking for a more effective way to lead performance in a complex, fast moving environment.
You lead or work within major programs or projects and want to understand the deeper forces that shape whether your efforts succeed or stall.
Benefits
Clarity on why increased investment in AI and technology
is not translating into better results, and what to do about it.A sharper understanding of how decision making, accountability,
and leadership behavior either accelerate or constrain execution.A practical lens to diagnose where your most important initiatives
are slowing down and how to restore momentum.The ability to move beyond adding more process and instead improve
how work actually happens across your organization.You see a widening gap between how work is supposed to happen and how
it actually happens, and emerging technologies are beginning
to expose those cracks.A more effective approach to leading in environments defined
by speed, complexity, and constant change.A deeper understanding of the human dynamics that determine
whether projects, programs, and portfolios succeed or stall.
Praise
“In a business world desperate for shortcuts and quick fixes, Faller and Weiss remind us that the true drivers of success are both more subtle and more powerful than we usually admit. Read this book if you want to understand the behavioral levers that quietly shape everything your team does, and if you’re ready
to start pulling them with intention.”
"The stories and examples given in this book are quite relevant. If you’re a self-starter who could sometimes use positive self-talk for motivation, this one is for you."
"The book challenges readers to question their assumptions, understand their conditioning, and develop more conscious approaches to leadership. It's dedicated to those who read with no expectations and preconceptions, and to those ready to examine their own expectations and preconceptions... For leaders ready to move beyond management techniques to fundamental shifts in how they understand and approach their work, this handbook provides a path to more enlightened and effective management."
"What makes this book particularly valuable is that it moves beyond theory. The ideas are practical and resonate strongly with anyone who has worked on complex projects involving multiple teams, leaders, and competing priorities. It helps explain why well-planned projects sometimes struggle—and why others succeed despite imperfect plans."
Work with Me
Most organizations do not fall short because of strategy, technology, or effort.
They fall short in how decisions are made, how ownership is built, and how teams operate
under pressure. These are leadership problems, not technical ones.
I work with executives and boards to strengthen the human systems that ultimately determine whether strategy turns into results. This work often begins at the top and extends into leadership teams, functions, and critical projects where execution matters most.
Consulting
Advising executives and leadership teams to improve decision quality, alignment, and execution across the organization
Speaking
Delivering direct, thought provoking sessions that
challenge conventional approaches and reshape how leaders
think about performance
Workshops
Working with leaders and teams to build practical capability,
shift behavior, and improve how work actually gets done